FAQs

Q1: What material is your jewellery made from?

A: We have pure silver 925 jewellery, as well as kundan and artificial jewelry too, perfect for your wedding, nikkah or any other event! Specifications about each product and material are mentioned in the product description of each product.

Q2: Will your products ever tarnish?

A: No, our jewellery has exclusive rhodium coating that prevents tarnishing of any sort. However, we advise you to care for your jewelery against water, perfume and hair spray to ensure its longevity.

Q3: What stones do you use in your jewellery?

A: We use very high quality semi precious stones and pearls to fashion our jewellery.

Q4: Do you ship internationally?

A: Yes, we do.

Q5: Can jewellery be customized?

A: Yes, it absolutely can be! We customize the stones, plating or dimensions of your jewellery according to your preference to give you a perfect fit! Please contact 03494387198 to get your order customized.

Q6: Are birthstone rings available at your store?

A: Yes, they can be customized.

Q7: Do you have the cash on delivery option available?

A: Yes, we do but not for orders above RS 10,000. We have the bank deposit option for orders above RS 10,000.

Q8: How do we determine sizing?
A: We finalize sizing and other customizations by contacting our customer after they place an order via whatsapp. The customer can contact us on whatsapp for any queries or assistance on our contact number: 03494387198

 Q9: What happens if a product is out of stock?
A: You can contact us on our whatsapp 03494387198 and we will get the out of stock item made for you within 15 working days.

Q10: What is your privacy policy?

A: Niyoush firmly believes in confidentiality and we respect the sanctity of your data. Niyoush does not allow any third party to get your data. We only use the information you provide us to deliver the products to you in a safe and secure manner.